Privacy Policy
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Effective Date: January 1, 2025
Last Updated: January 1, 2025
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Welcome to Aytug Medical. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website [www.aytugmedical.com] (the “Site”) and engage with our services.
By using our Site and services, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We may collect the following types of personal information:
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Personal Identifiers: Name, email address, phone number, country of residence, and date of birth.
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Medical Information: Details about medical conditions, treatment interests, and medical records when voluntarily submitted via forms or consultation requests.
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Travel Information: Passport details, travel dates, accommodation preferences (only when necessary for booking and coordination).
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Technical Data: IP address, browser type, operating system, referral URLs, pages visited, and time spent on the Site.
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Communication Data: Messages, inquiries, and feedback you provide.
2. How We Use Your Information
We use the information we collect to:
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Provide personalized medical consultation and treatment recommendations
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Coordinate your medical tourism journey (including travel, accommodation, and clinic appointments)
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Respond to inquiries and customer service requests
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Improve our website, services, and user experience
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Send updates, newsletters, or marketing communications (only with your consent)
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Ensure compliance with legal and regulatory requirements
3. Sharing Your Information
We do not sell your information. We may share your personal data with trusted third parties only when necessary:
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Medical providers: To arrange consultations and treatment plans
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Travel and logistics partners: For transportation, accommodation, or travel-related arrangements
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Legal and regulatory authorities: When required by law or to protect our legal rights
All third parties are obligated to handle your information securely and only for specified purposes.
4. Data Security
We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to:
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Access or receive a copy of your personal data
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Correct or update inaccurate information
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Withdraw consent at any time
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Request deletion of your personal data
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Object to or restrict processing of your data
To exercise any of these rights, please contact us at info@aytugmedical.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You may choose to disable cookies through your browser settings, though some features of our Site may not function properly as a result.
7. International Data Transfers
If you are accessing our services from outside Turkey, please note that your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Aytug Medical
Email: aytug@aytugmedical.com
Website: [www.aytugmedical.com]
Mesafeli Satış SözleÅŸmesi
(6502 Sayılı Tüketicinin Korunması Hakkında Kanun’a uygun olarak hazırlanmıştır)
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İşbu sözleÅŸme, aÅŸağıdaki taraflar arasında elektronik ortamda akdedilmiÅŸtir:
1. Satıcı / Hizmet Sağlayıcı
Unvan: Aytug Medikal Ltd. Sti.
Adres: Istanbul
Telefon: +1 778 888 6372
E-posta: aytug@aytugmedical.com
Web Sitesi: www.aytugmedical.com
2. Alıcı / Tüketici
www.aytugmedical.com adresinden hizmet satın alan kişi. Bundan sonra "Alıcı" olarak anılacaktır.
SözleÅŸmenin Konusu:
Bu sözleÅŸme, Alıcı’nın Satıcı’ya ait internet sitesi üzerinden elektronik ortamda satın aldığı hizmetin satışı ve ifası ile ilgili tarafların hak ve yükümlülüklerini düzenler.
Hizmetin Tanımı:
Satın alınan hizmet; medikal danışmanlık, online yoga/wellness dersleri veya site üzerinde tanımlı diÄŸer hizmetleri kapsar.
Cayma Hakkı:
Alıcı, satın alma tarihinden itibaren 14 gün içinde, hizmet henüz ifa edilmemiÅŸse, hiçbir gerekçe göstermeksizin cayma hakkını kullanabilir.
Ancak, hizmetin ifasına alıcının onayı ile cayma süresi dolmadan baÅŸlanmışsa, cayma hakkı kullanılamaz.
İptal ve DeÄŸiÅŸiklik Politikası (Yoga ve Online Hizmetler İçin):
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Uygulamadan 24 saatten az süre kala yapılan iptallerde, ilgili ders/hizmet yapılmış sayılır.
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24 saatten fazla süre öncesinde yapılan deÄŸiÅŸiklik talepleri, uygunluk durumuna göre yeniden planlanabilir.
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Uygun iptallerde, ücret iadeleri en geç 7 iÅŸ günü içinde gerçekleÅŸtirilir.
Fiyat ve Ödeme:
Hizmet bedeli, satın alma sırasında internet sitesinde açıkça belirtilir ve KDV dahildir (varsa). Ödeme, güvenli ödeme sistemleri aracılığıyla tahsil edilir.
Uyuşmazlık Durumunda:
SözleÅŸmeden doÄŸabilecek uyuÅŸmazlıklarda, Alıcının yerleÅŸim yerindeki veya Satıcının bulunduÄŸu yerdeki Tüketici Hakem Heyetleri ve Tüketici Mahkemeleri yetkilidir.
Son Hükümler:
Alıcı, bu sözleÅŸmedeki tüm ÅŸartları okuduÄŸunu, anladığını ve elektronik ortamda onay vererek kabul ettiÄŸini beyan eder.
📅 Yürürlük Tarihi: Ödeme onayı alındığı anda yürürlüÄŸe girer.